GRAND HOTEL PRAHA GUEST REVIEWS
非常好 4.3/5
Rated 4.3/5 based on reviews from all travelers.
Summary of 1128 verified reviews
非常好的精品酒店。 适合游览观光，靠近市中心。
位置
96/100
早餐
84/100
服务
74/100
房间
73/100
清洁度
68/100
上网
45/100
WHAT OUR GUESTS SAY ABOUT US
Sharon Reviewed 27. November 2024 We could not have asked for more with our stay. The rooms were perfect, with a beautiful view of the clock. You really can’t beat the position. Plenty of restaurants, shops and things to do right on your doorstep. Taxi’s and drop off spot only 100 metres away. Yes there are a couple of steps to reception but then there is a lift. Must admit I was worried when I read recent reviews about the lift situation but had no need to. Would suggest to all those whingers to check the room type you book and also stipulate your needs. Book the appropriate room directly with the hotel and your needs are catered for. There are sections for comments. Rooms are traditional and clean, didn’t see a spider in site. Thanks for a wonderful stay, highly recommend.- Luis M. Reviewed 26. November 2024 I paid in advance for a king-size bed but upon checking in I’ve been told that the room was equipped with single beds and I have even been asked if I could simply “cope” with it. It is human and kind of acceptable to make a mistake, but the approach on how to deal with it was totally unprofessional. I’ve been told that no rooms were available and even if I’d complained nothing would have changed either. Magically upon showing up at the front desk and pretending to talk with the Hotel Manager, a new room appeared… See above Great spot Lovely
- Stu W. Reviewed 24. November 2024 I adore the Grand Hotel Praha, staying there was a big part of our decision to visit Prague on this trip. Fantastic rooms and great staff.
- Claus Reviewed 27. October 2024 Extremely central location. Nice staff. Excellent breakfast.
- Peter M. Reviewed 25. October 2024 Excellent staff. Cafe lovely with a nice breakfast and good food during the day. Rooms nice and clean, but our allocated room which was in a different building was not suitable because of the 3 floors without a lift, this was not indicated at the time of booking and needs to be highlighted to any potential guest.
- Betty. B. Reviewed 24. October 2024 Second room was very high, very small steps!!!!!!
- Gustaf U. S. Reviewed 19. September 2024 Have stayed with you some times 10-15 years ago Have livef onMelantrichova next to Starbucks for 3 yesrs
- Matthew R. Reviewed 02. September 2024 The air conditioner did not work and we were not notified before moving all our luggage in the room and trying to get it to work. Asked reception and she informed us they could give us another fan only and discount room 30%. When we checked out there was no note about the 30% discount rate and the man at the reception was not very nice about it. Could use an improvement to customer service skills for both receptions.
- Dr P. O. Reviewed 22. August 2024 An amazing spot. Great service, wonderfull location, clean and spacious room. Highly recommended. Great speed and limited devices! Anything we needed was provided. Even handling and storing our luggage. Superb. The location is great. Central to everything and just a short step away. Clean and tidy all the time That old school feel of Prague.
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GOOD TO KNOW
特别好的 精品酒店
特别好的 奢华酒店
特别好的 商务酒店
特别好的 浪漫型酒店
