GRAND HOTEL PRAHA HODNOCENÍ HOSTŮ
Velmi dobré 4.3/5
Hodnocení 4.3/5 od všech hostů
Souhrn z 1204 ověřených recenzí
Velmi dobrý boutique hotel. Dobrý hotel při návštěvách pamětihodností a je v blízkosti různých nákupních příležitostí.
Lokalita
96/100
Snídaně
87/100
Servis
71/100
Pokoj
69/100
Čistota
62/100
Hodnota za peníze
54/100
Co o nás říkají naši hosté
Sander V. D. Reviewed 25. February 2025 Enjoyed an excellent stay in the beautiful and spacious rooms (2). I only missed the possibility to make coffee and tea in the room, the rest was perfect! Amazing!- Greer W. Reviewed 13. February 2025 My wife and I stayed for 3 days in February 2025. We had never been to Prague, so I paid a little more than usual to get a hotel in a great location. The Grand Hotel, Praha, overlooks the old town square and is directly opposite the astronomical clock. As a location, it couldn’t be better. I love football (soccer if you’re American), so when I saw that Sparta Prague were playing that weekend, I asked a hotel staff member for help in getting a ticket. He was working on Sunday 9th February at the front reception area. I’m sorry I didn’t get his name. He could not have been more helpful - a really lovely man. He was a Sparta Prague supporter himself, so was keen to help out. I got my ticket and really enjoyed the experience, so thank you for your care. My only comment for the hotel is that the Cafe Mozart was closed for our first 2 days and we didn’t know about that in advance. Other than that, it was a perfect experience and I would very happily return to this great location, city and hotel. Thank you all so much. Finally, if you’re reading this. Do not miss the chance to go to the Reduta Jazz Club if you’re in Prague. Absolutely amazing!! 🇨🇿🇨🇿 The guy who helped me get my Sparta Prague ticket - what a service! Thank you. I’m a Sparta supporter for life and already trying to arrange a trip back to see them play Slavia!!
- Lisa Reviewed 12. February 2025 Excellent hotel, lovely friendly staff, a good choice at breakfast and the perfect location!
- Marika Reviewed 31. January 2025 Beautifull and clean
- Laura W. Reviewed 25. January 2025 I am so pleased that we booked this hotel. The best location I could have imagined and a great value for money.
- Alyce Reviewed 06. January 2025 The location is fabulous! Grand Hotel Praha is right across from the Astronomical Clock and it is always a busy place with lots of energy. Cafe Mozart where breakfast is served looks out on the clock and the business of the square. Breakfast itself was full of interesting choices. It turned out to be my favorite meal of the day! Staff was helpful and hotel rooms were comfortable
- Sean G. Reviewed 06. January 2025 We cannot compliment your staff nor our room (#312) enough. It was perfect for the duration of our stay. The breakfast buffet was large, with a wonderful variety & always well presented. Speed was good & always accessible. Staff were attentive, helpful & kind at all times. Simply stunning. Right opposite the famous clock & mere steps away from the old town square. Always clean & tidy at all times of the day. Beautifully decorated.
- Colin J. Reviewed 05. January 2025 Would give 0 if offered! Rude receptionist upon complaints. Taxi overcharge by 19euro, receptionist argued she was correct although your website and brochure stated otherwise. Room not as described. Paid for Superior room with "pictorial street view" received room with frosted over windows which opened onto pigeon infested roof! Offered different rooms with the same outlook. Very disappointed as this was a special break. Receptionist very rude and gave reason as the building being historical! We hzve stayed many times in Prague in historical buildings without this Outlook. Your website and room brochure are very misleading. We did receive a 100euro refund as compensation but would rather have had what we paid for. Your comments would be appreciated.
- Colin J. Reviewed 03. January 2025 We booked a "Superior Double room with street view (as per your website)' for 4 nights along with airport taxi quoted at 39eutos for 4 people.(again as per your website). We were charged 59euros!! When we took this up eith your very rude receptionist she told us this was correct as we needed a bus for 8 people?? She wasn't interested in discussing this further. We were then shown to our room which in itself was satisfactory but we were looking to open the window and have a coffee. We are then faced with frosted over windows overlooking a pigeon infested roof!! Not the srteetview advertised. We could not keep the window open. We spoke yo the receptionist who showed us a different room with same Outlook. We offered to psy for an upgrade but got very little response. This was a special break for us that was ruined. We did eventually receive a 100euro refund for the taxi overcharge and compensation however this is not what we expected and would have rather had what we paid for! We have stayed in Prague many times in historical buildings and find this as an excuse very poor to say the least. Overall, this was a very disappointing stay at your hotel, and we would not recommend anyone to stay there. Please can you explain why you.offer something on your website that is NOT correct? Colin Jackson Poor service in cafe. First meal waitress forgot my wife's meal! I had eaten (to avoid it going cold) before she received any food. Upon asking where it was we were told we hadn't ordered anything!!! Eventually received and not charged for but again this was not what was expected. Not very welcoming receptionist and cafe staff.
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